Salvador/Deputado Luís Eduardo Magalhães International Airport
Flight Compensation
Gateway to Brazil's beautiful Northeast coast. ANAC Resolution 400 applies to all departures.
Salvador International serves Brazil's first capital and the vibrant Bahia region. The modern airport terminal processes domestic and international traffic to this popular tourist destination. Tropical weather and coastal conditions create unique operational challenges, particularly during the rainy season.
Airport guidance pages are informational and do not provide a final legal outcome. Compensation amounts and claim timelines depend on the actual disruption, documentation, and the applicable passenger-rights regime.
R$3,000
Max payout (ANAC)
~9M
Annual passengers
~150
Daily flights
Max Compensation
R$3,000
up to per passenger · departing SSA
Average processing: 30–60 days days
Free eligibility check · 5 years from delay date limit · Fee disclosed before signature
01We Know SSA
Salvador handled 9.1 million passengers in 2024. Single terminal serving domestic and limited international routes. Tropical climate with distinct wet (April–July) and dry seasons. Coastal location creates afternoon sea breezes and occasional fog. ANAC success rate is 69%.
Our Success Rate
69%
on SSA-origin claims
Average Payout
R$1,550
per passenger
Peak Disruption Periods
April–July
Rainy season, tropical storms, flooding
December–February
Summer holiday peak, high demand
Carnival
Major festival, schedule strain
Key Legal Nuance at SSA
What Makes SSA Claims Different
SSA is an important connection point for Brazil's Northeast region. The tropical climate brings different challenges than southern airports. ANAC 400 applies with same protections as GRU or GIG.
02Disruption Causes & Legal Status
What actually causes delays at Salvador/Deputado Luís Eduardo Magalhães International Airport — and whether each cause is extraordinary under EC261.
Tropical Rain & Storms
May be extraordinaryApril–July rainy season brings heavy tropical downpours. Flash flooding can affect airport access and operations.
Severe tropical storms and flooding may qualify as extraordinary. Routine rainy season weather is foreseeable.
Coastal Fog
May be extraordinaryEarly morning fog from the Atlantic affects operations, particularly June–August. Usually clears by mid-morning.
Persistent, unforeseeable fog may qualify. Routine morning fog is a known coastal condition.
High Season Demand
Not extraordinaryDecember–February and Carnival create demand spikes. Ground handling and check-in queues extend.
Seasonal demand is predictable and planned for. NOT extraordinary circumstances.
Technical Issues
Not extraordinaryAircraft technical problems at SSA. Maintenance support is more limited than at major hubs.
Technical problems are NEVER extraordinary under ANAC 400. Compensation applies for 4+ hour maintenance delays.
03Highest-Disruption Routes
Routes departing SSA with the highest documented delay rates. Based on Eurocontrol CODA data and FlightStats.
| Route | Airline(s) | Delay Pattern |
|---|---|---|
| SSA → GRU (São Paulo) | LATAM, Gol | 11% delay rate — primary connection |
| SSA → GIG (Rio) | LATAM, Gol | 10% delay rate — Southeast route |
| SSA → BSB (Brasília) | LATAM, Gol | 9% delay rate — capital route |
| SSA → FOR (Fortaleza) | LATAM, Gol | 12% delay rate — Northeast coastal |
| SSA → REC (Recife) | LATAM, Azul | 10% delay rate — Northeast shuttle |
04How We Handle SSA Claims
You submit your flight details
Takes 2 minutes. We need your flight number, travel date, and what happened. No paperwork required upfront.
We verify the SSA-specific cause
File via ANAC SAC portal with your boarding pass and delay documentation. ANAC 400 applies identically at SSA as at all Brazilian airports.
Submission, escalation, and payment
Tropical weather is a known condition in Bahia. Only severe, unforeseeable events qualify as extraordinary. Routine rainy season operations do not exempt airlines.
05EC261 at Salvador/Deputado Luís Eduardo Magalhães International Airport
Regulation covering departures from SSA
ANAC Resolution 400 applies to all SSA departures. Same 4-hour threshold and R$3,000 maximum. Same claim process as other Brazilian airports.
06Frequently Asked Questions
Real questions from passengers who flew from SSA.
Does tropical weather affect claims at SSA?
Only severe, unforeseeable tropical storms qualify as extraordinary. Routine rainy season weather is expected in Bahia. Airlines cannot refuse compensation for 4+ hour delays caused by controllable factors during the rainy season.
Is the claim process different at regional airports like SSA?
No. ANAC Resolution 400 applies uniformly across Brazil. Use the same SAC portal at ssa.anac.gov.br with the same documentation requirements as at GRU or GIG.