In 2019, our founder sat in a gate that never opened. Four hours late. Missed a connection. No explanation from the carrier — just a €15 meal voucher and a vague reference to "operational reasons."
A quick search revealed he was almost certainly owed €600 under EU law. But the airline made the process so deliberately difficult, wrapped in legal jargon and endless waiting periods, that 90% of eligible passengers on that flight simply gave up.
SkyVolo exists so that doesn't happen anymore. We turned a frustrating passenger experience into a legal technology engine that holds airlines accountable.
We're not a claims factory. Every case is assessed against specific international regulations and case law.
Airlines often reject claims citing "extraordinary circumstances." Our legal team leverages established European Court of Justice (ECJ) precedents to challenge and overturn these rejections.
Established that delayed flights can qualify for the same compensation as cancellations.
Ruled that technical faults from routine maintenance are NOT extraordinary circumstances.
Clarified that while bird strikes are extraordinary, damage from prior strikes may not be.
Led by aviation law specialists and consumer rights advocates.
Aviation law specialists covering EU261, UK261, APPR, Montreal Convention, and emerging passenger-rights frameworks.
The team that reviews, submits, and follows up on claims with airlines and enforcement bodies across multiple jurisdictions.
Engineers and data analysts building the eligibility engine, flight-data integrations, and secure document workflows.
Responsible for content, SEO, and advertising across key markets — always reviewed for regulatory compliance before launch.
First point of contact for passengers from eligibility check through to payout. Available via chat, email, and phone.
Manages airline liaison, enforcement-body relationships, and expansion into new regulatory territories.
Team composition reflects the departments involved in delivering SkyVolo's services. Individual names and photos are not shown for privacy and security reasons.
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