Antalya Airport
Flight Compensation
Turkey's premier resort gateway. SHY-Passenger protects all AYT departures.
Antalya Airport (AYT) is Turkey's premier tourist gateway, serving the Turkish Riviera with its Mediterranean beaches and resorts. Handling 32+ million passengers annually, AYT is one of Europe's busiest seasonal airports. The airport experiences extreme seasonal variation, with intense activity May–October and reduced schedules in winter.
Airport guidance pages are informational and do not provide a final legal outcome. Compensation amounts and claim timelines depend on the actual disruption, documentation, and the applicable passenger-rights regime.
€600
Max payout (SHY-Passenger)
~32M
Annual passengers
~450
Daily flights (peak)
Max Compensation
€600
up to per passenger · departing AYT
Average processing: 30–60 days days
Free eligibility check · 2 years from delay date limit · Fee disclosed before signature
01We Know AYT
Antalya Airport handled 32 million passengers in 2024, with 80% of traffic occurring May–October. The airport serves 130+ airlines during peak season, primarily from Europe and Russia. Summer heat and occasional thunderstorms are the main delay causes. SHY-Passenger success rate is 71%.
Our Success Rate
71%
on AYT-origin claims
Average Payout
€365
per passenger
Peak Disruption Periods
May–October
Peak tourist season, high volume, schedule compression
July–August afternoons
Summer heat, occasional thunderstorms
Weekend changeover days
High volume of charter flights, ground handling strain
Key Legal Nuance at AYT
What Makes AYT Claims Different
AYT operates at maximum capacity during summer months. The airport's single runway configuration creates bottlenecks during peak hours. European tour operators dominate traffic with package holiday charters.
02Disruption Causes & Legal Status
What actually causes delays at Antalya Airport — and whether each cause is extraordinary under EC261.
Summer Heat & Thunderstorms
May be extraordinaryJuly–August heat affects aircraft performance; afternoon thunderstorms cause ground stops.
Severe weather may qualify; predictable summer heat is foreseeable.
Peak Season Congestion
Not extraordinarySingle runway at capacity during summer peak hours (10am–2pm, 6pm–10pm).
Seasonal demand is predictable. NOT extraordinary circumstances.
Ground Handling Constraints
Not extraordinaryRapid turnaround of tour operator charters creates bottlenecks.
Operational planning is within carrier control.
Technical Issues
Not extraordinaryHigh aircraft utilization during peak season increases maintenance issues.
Technical problems are NEVER extraordinary under SHY-Passenger.
03Highest-Disruption Routes
Routes departing AYT with the highest documented delay rates. Based on Eurocontrol CODA data and FlightStats.
| Route | Airline(s) | Delay Pattern |
|---|---|---|
| AYT → IST (Istanbul) | Turkish Airlines, Pegasus | 10% delay rate — domestic |
| AYT → SAW (Istanbul Sabiha) | Pegasus, SunExpress | 11% delay rate — domestic |
| AYT → Moscow (VKO/SVO) | Aeroflot, Pegas Fly | 8% delay rate — Russian market |
| AYT → London (LGW/STN) | easyJet, Jet2 | 9% delay rate — UK charter |
| AYT → Berlin (BER) | SunExpress, Corendon | 10% delay rate — German market |
04How We Handle AYT Claims
You submit your flight details
Takes 2 minutes. We need your flight number, travel date, and what happened. No paperwork required upfront.
We verify the AYT-specific cause
File via airline customer relations. Tour operators may redirect to airline — insist on direct airline claim under SHY-Passenger.
Submission, escalation, and payment
Escalate to SHGM or Consumer Arbitration if airline rejects. Charter flight claims have same SHY-Passenger rights.
05EC261 at Antalya Airport
Regulation covering departures from AYT
SHY-Passenger applies to all AYT departures. Charter flights have same rights as scheduled flights.
06Frequently Asked Questions
Real questions from passengers who flew from AYT.
Do charter flights from AYT have SHY-Passenger rights?
Yes. Charter flights (package holidays) have identical SHY-Passenger rights to scheduled flights. The operating airline is responsible for compensation, not the tour operator. Claim directly with the airline (SunExpress, Corendon, etc.).
Is AYT more delayed in summer or winter?
Summer has more delays due to congestion (peak season), heat, and thunderstorms. Winter has fewer flights and generally better on-time performance, though occasional storms can cause disruptions.