HVEC 261 / EU Regulation
HV

Transavia

Flight Compensation

KLM's low-cost subsidiary. EC261 applies to all Transavia EU departures.

Transavia is KLM's low-cost subsidiary, operating from Amsterdam Schiphol (AMS) and Rotterdam (RTM) to leisure destinations across Europe and North Africa. EC261 applies to all Transavia flights departing EU/EEA airports.

SkyVolo is an independent claims management service. Airline names are used only to identify the carrier involved in your disruption. We are not affiliated with, endorsed by, or acting on behalf of Transavia.

No upfront fee to start
ILT (Inspectie Leefomgeving en Transport)
Last Updated: March 2026

€600

Max per passenger

2 years

Claim time limit (Netherlands)

Yes

ADR escalation available

Potential Payout

€600

up to per passenger, depending on eligibility

Processing time: varies by case

Initial checks are preliminary only. Final eligibility depends on claim review, disruption cause, and supporting documents.

Check My Transavia Claim

Free eligibility check · 2 years (Netherlands) time limit · Fee disclosed before signature

01We Know Transavia

Transavia is a significant carrier in its market, operating from AMS and RTM to destinations across its network. The airline focuses on leisure routes to Mediterranean and North African destinations.

Our Success Rate

Assessed individually

on contested Transavia claims

Average Payout

Varies by route

per passenger, Transavia claims

Common Challenges With Transavia Claims

Claims may be initially rejected. Persistence and proper documentation are important.

Common rejection: 'weather conditions' for routine seasonal weather.

The airline may offer travel vouchers — these are not a legal substitute.

Dutch consumer authority (ACM) ADR is effective for Transavia claims.

SkyVolo Approach

How We Handle Transavia Differently

We file EC261 claims directly with Transavia, demanding cash. For weather rejections, we verify actual conditions. Dutch consumer authority escalation follows any rejection.

02Common Transavia Disruptions

Disruption patterns specific to Transavia — and what each one means for your claim.

Flight delays (3hr+) — leisure routes

Recurring on peak summer routes
AMS→AGPAMS→PMIAMS→TFSRTM→DJE

Eligible under EC261. Operational issues and tight turnarounds are within carrier control.

Cancellations (<14 days notice)

A small percentage of bookings each year
All routes

Always eligible if notified less than 14 days before departure.

03Highest-Disruption Routes

Routes where Transavia passengers commonly experience eligible disruptions. Based on general industry knowledge and regulatory information.

RouteDisruption Notes
AMS → AGP (Amsterdam–Málaga)Elevated disruption, summer
AMS → PMI (Amsterdam–Palma)Elevated disruption, summer
AMS → TFS (Amsterdam–Tenerife)Elevated disruption, winter leisure

04How We Handle Your Claim

1

You submit your flight details

Takes a few minutes. We need your flight number, travel date, and what happened. No paperwork required from you upfront.

2

We build your Transavia-specific case

File EC261 claim via Transavia customer relations. If rejected, escalate to Dutch consumer authority (ACM) or Geschillencommissie Reizen.

3

Submission, escalation, and payment

Dutch consumer authority decisions are binding on Transavia. Netherlands has a 2-year limitation period for EC261 claims.

Timeline: 6–10 weeks typical · 3–4 months via ACM

05Regulation & Jurisdiction

Applies to This Airline

EC261 applies to all Transavia flights departing EU/EEA airports

Claim time limit: 2 years (Netherlands) from the date of your flight.

06Frequently Asked Questions

Common questions about Transavia flight compensation claims.

Is Transavia the same as Transavia France?

No. Transavia (Netherlands) and Transavia France are separate airlines, both subsidiaries of Air France-KLM. Claims against Transavia flights from Dutch airports go to Transavia Netherlands.

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