ROEC 261 / EU Regulation
RO

TAROM

Flight Compensation

Romania's flag carrier. EC261 applies to all TAROM EU departures.

TAROM is Romania's flag carrier, operating from Bucharest Henri Coandă Airport (OTP) to destinations across Europe and the Middle East. EC261 applies to all TAROM flights departing EU/EEA airports.

SkyVolo is an independent claims management service. Airline names are used only to identify the carrier involved in your disruption. We are not affiliated with, endorsed by, or acting on behalf of TAROM.

No upfront fee to start
AACR (Autoritatea Aeronautică Civilă Română)
Last Updated: March 2026

€600

Max per passenger

3 years

Claim time limit (Romania)

Yes

ADR escalation available

Potential Payout

€600

up to per passenger, depending on eligibility

Processing time: varies by case

Initial checks are preliminary only. Final eligibility depends on claim review, disruption cause, and supporting documents.

Check My TAROM Claim

Free eligibility check · 3 years (Romania) time limit · Fee disclosed before signature

01We Know TAROM

TAROM is a significant carrier in its market, operating from OTP to destinations across its network. The airline is a SkyTeam member.

Our Success Rate

Assessed individually

on contested TAROM claims

Average Payout

Varies by route

per passenger, TAROM claims

Common Challenges With TAROM Claims

Claims may be initially rejected. Persistence and proper documentation are important.

Common rejection: 'extraordinary circumstances' for operational issues.

The airline may offer travel vouchers — these are not a legal substitute.

Romanian AACR ADR is effective for TAROM claims.

SkyVolo Approach

How We Handle TAROM Differently

We file EC261 claims directly with TAROM, demanding cash. For operational rejections, we request specific evidence. Romanian AACR ADR escalation follows any rejection.

02Common TAROM Disruptions

Disruption patterns specific to TAROM — and what each one means for your claim.

European delays (3hr+)

Recurring on European routes
OTP→LHROTP→CDGOTP→FRAOTP→AMS

Eligible under EC261. Operational issues are within carrier control.

Cancellations (<14 days notice)

A small percentage of bookings each year
All routes

Always eligible if notified less than 14 days before departure.

03Highest-Disruption Routes

Routes where TAROM passengers commonly experience eligible disruptions. Based on general industry knowledge and regulatory information.

RouteDisruption Notes
OTP → LHR (Bucharest–London)Elevated disruption, year-round
OTP → CDG (Bucharest–Paris)Elevated disruption, year-round
OTP → FRA (Bucharest–Frankfurt)Moderate disruption, year-round

04How We Handle Your Claim

1

You submit your flight details

Takes a few minutes. We need your flight number, travel date, and what happened. No paperwork required from you upfront.

2

We build your TAROM-specific case

File EC261 claim via TAROM customer relations. If rejected, escalate to Romanian AACR (Autoritatea Aeronautică Civilă Română) or Romanian consumer arbitration.

3

Submission, escalation, and payment

Romanian AACR can investigate and fine airlines. For monetary compensation, Romanian consumer arbitration or courts may be needed.

Timeline: 6–10 weeks typical · 3–4 months via AACR

05Regulation & Jurisdiction

Applies to This Airline

EC261 applies to all TAROM flights departing EU/EEA airports

Claim time limit: 3 years (Romania) from the date of your flight.

06Frequently Asked Questions

Common questions about TAROM flight compensation claims.

What's the claim time limit for TAROM flights?

Romania has a 3-year limitation period for EC261 claims from the date of the disrupted flight.

Need help with your claim? ✈️