SGUK261 + EC261 Both Apply
SG

SpiceJet

Flight Compensation

Indian LCC. DGCA CAR applies to all SpiceJet domestic Indian flights.

SpiceJet is an Indian low-cost carrier operating domestic routes across India and select international routes from Delhi (DEL), Mumbai (BOM), and other Indian airports. DGCA CAR applies to all SpiceJet domestic flights.

SkyVolo is an independent claims management service. Airline names are used only to identify the carrier involved in your disruption. We are not affiliated with, endorsed by, or acting on behalf of SpiceJet.

No upfront fee to start
Directorate General of Civil Aviation (DGCA)
Last Updated: March 2026

₹10,000

Max denied boarding

2 years

Claim time limit

2 hrs

Minimum delay threshold

Potential Payout

₹10,000

up to per passenger, depending on eligibility

Processing time: varies by case

Initial checks are preliminary only. Final eligibility depends on claim review, disruption cause, and supporting documents.

Check My SpiceJet Claim

Free eligibility check · 2 years (India) time limit · Fee disclosed before signature

01We Know SpiceJet

SpiceJet is a significant carrier in its market, operating domestic routes across India. The airline has faced financial difficulties in recent years.

Our Success Rate

Assessed individually

on contested SpiceJet claims

Average Payout

Varies by route

per passenger, SpiceJet claims

Common Challenges With SpiceJet Claims

Claims may be initially rejected. Persistence and proper documentation are important.

Common rejection: 'extraordinary circumstances' for weather and operational issues.

SpiceJet's financial difficulties may affect claim processing times.

DGCA is an effective escalation route.

SkyVolo Approach

How We Handle SpiceJet Differently

We file DGCA CAR claims directly with SpiceJet, demanding cash compensation. DGCA escalation follows any unjustified rejection.

02Common SpiceJet Disruptions

Disruption patterns specific to SpiceJet — and what each one means for your claim.

Domestic delays (2hr+)

Recurring on domestic routes
DEL→BOMDEL→BLRBOM→BLR

Eligible under DGCA CAR.

Cancellations (<14 days notice)

Occasional
All routes

Always eligible if notified less than 14 days before departure.

03Highest-Disruption Routes

Routes where SpiceJet passengers commonly experience eligible disruptions. Based on general industry knowledge and regulatory information.

RouteDisruption Notes
DEL → BOM (Delhi–Mumbai)Frequently disrupted, year-round
DEL → BLR (Delhi–Bangalore)Frequently disrupted, year-round
BOM → BLR (Mumbai–Bangalore)Elevated disruption, year-round

04How We Handle Your Claim

1

You submit your flight details

Takes a few minutes. We need your flight number, travel date, and what happened. No paperwork required from you upfront.

2

We build your SpiceJet-specific case

File DGCA CAR claim via SpiceJet customer service (spicejet.com/en/help). If rejected, escalate to DGCA or Indian consumer courts.

3

Submission, escalation, and payment

DGCA can investigate and fine airlines.

Timeline: 5–10 weeks typical · 2–5 months via DGCA

05Regulation & Jurisdiction

Applies to This Airline

DGCA CAR applies to all SpiceJet domestic Indian flights

Claim time limit: 2 years (India) from the date of your flight.

06Frequently Asked Questions

Common questions about SpiceJet flight compensation claims.

What's the claim time limit for SpiceJet flights in India?

India has a 2-year limitation period for DGCA CAR claims from the date of the disrupted flight.

Need help with your claim? ✈️