Air India
Flight Compensation
India's flag carrier. DGCA CAR applies to all Air India domestic Indian flights.
Air India is India's flag carrier and a Star Alliance member, operating domestic routes across India and international routes from Delhi (DEL), Mumbai (BOM), and other Indian airports. DGCA CAR applies to all Air India domestic flights; EC261 applies to EU departures.
SkyVolo is an independent claims management service. Airline names are used only to identify the carrier involved in your disruption. We are not affiliated with, endorsed by, or acting on behalf of Air India.
₹10,000
Max denied boarding (India)
2 years
Claim time limit (India)
2 hrs
Minimum delay threshold (India)
Potential Payout
₹10,000
up to per passenger, depending on eligibility
Processing time: varies by case
Initial checks are preliminary only. Final eligibility depends on claim review, disruption cause, and supporting documents.
Free eligibility check · 2 years (India) time limit · Fee disclosed before signature
01We Know Air India
Air India is a significant carrier in its market, operating from DEL and BOM to destinations across its network worldwide. The airline was privatised in 2022 and is undergoing a major transformation under Tata Group ownership.
Our Success Rate
Assessed individually
on contested Air India claims
Average Payout
Varies by route
per passenger, Air India claims
Common Challenges With Air India Claims
Claims may be initially rejected. Persistence and proper documentation are important.
Common rejection: 'extraordinary circumstances' for weather and operational issues.
Air India generally responds within 4–6 weeks.
DGCA is an effective escalation route for domestic flight claims.
SkyVolo Approach
How We Handle Air India Differently
We file DGCA CAR claims for domestic flights and EC261 claims for EU departures. DGCA escalation follows any unjustified rejection.
02Common Air India Disruptions
Disruption patterns specific to Air India — and what each one means for your claim.
Domestic delays (2hr+)
Recurring on domestic routesEligible under DGCA CAR.
International delays (3hr+)
Recurring on international routesEC261 applies for EU departures; Montreal Convention for other international routes.
03Highest-Disruption Routes
Routes where Air India passengers commonly experience eligible disruptions. Based on general industry knowledge and regulatory information.
| Route | Disruption Notes |
|---|---|
| DEL → LHR (Delhi–London) | Elevated disruption, year-round |
| DEL → BOM (Delhi–Mumbai) | Elevated disruption, year-round |
| BOM → LHR (Mumbai–London) | Elevated disruption, year-round |
04How We Handle Your Claim
You submit your flight details
Takes a few minutes. We need your flight number, travel date, and what happened. No paperwork required from you upfront.
We build your Air India-specific case
File DGCA CAR claim via Air India customer service (airindia.com/en/help). If rejected, escalate to DGCA or Indian consumer courts.
Submission, escalation, and payment
DGCA can investigate and fine airlines.
05Regulation & Jurisdiction
Applies to This Airline
DGCA CAR applies to domestic Indian flights; EC261 applies to EU departures
Claim time limit: 2 years (India) from the date of your flight.
06Frequently Asked Questions
Common questions about Air India flight compensation claims.
What's the claim time limit for Air India flights in India?
India has a 2-year limitation period for DGCA CAR claims from the date of the disrupted flight.