FBEC 261 / EU Regulation
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Air Bulgaria

Flight Compensation

Bulgaria's flag carrier. EC261 applies to all Air Bulgaria EU departures.

Air Bulgaria (formerly Bulgaria Air) is Bulgaria's flag carrier, operating from Sofia (SOF) to destinations across Europe and the Middle East. EC261 applies to all Air Bulgaria flights departing EU/EEA airports.

SkyVolo is an independent claims management service. Airline names are used only to identify the carrier involved in your disruption. We are not affiliated with, endorsed by, or acting on behalf of Air Bulgaria.

No upfront fee to start
CAA Bulgaria (Главна дирекция Гражданска въздухоплавателна администрация)
Last Updated: March 2026

€600

Max per passenger

3 years

Claim time limit (Bulgaria)

Yes

ADR escalation available

Potential Payout

€600

up to per passenger, depending on eligibility

Processing time: varies by case

Initial checks are preliminary only. Final eligibility depends on claim review, disruption cause, and supporting documents.

Check My Air Bulgaria Claim

Free eligibility check · 3 years (Bulgaria) time limit · Fee disclosed before signature

01We Know Air Bulgaria

Air Bulgaria is a significant carrier in its market, operating from SOF to destinations across its network. The airline focuses on European routes.

Our Success Rate

Assessed individually

on contested Air Bulgaria claims

Average Payout

Varies by route

per passenger, Air Bulgaria claims

Common Challenges With Air Bulgaria Claims

Claims may be initially rejected. Persistence and proper documentation are important.

Common rejection: 'extraordinary circumstances' for operational issues.

The airline may offer travel vouchers — these are not a legal substitute.

Bulgarian CAA ADR is effective for Air Bulgaria claims.

SkyVolo Approach

How We Handle Air Bulgaria Differently

We file EC261 claims directly with Air Bulgaria, demanding cash. For operational rejections, we request specific evidence. Bulgarian CAA ADR escalation follows any rejection.

02Common Air Bulgaria Disruptions

Disruption patterns specific to Air Bulgaria — and what each one means for your claim.

European delays (3hr+)

Recurring on European routes
SOF→LHRSOF→CDGSOF→FRASOF→AMS

Eligible under EC261. Operational issues are within carrier control.

Cancellations (<14 days notice)

A small percentage of bookings each year
All routes

Always eligible if notified less than 14 days before departure.

03Highest-Disruption Routes

Routes where Air Bulgaria passengers commonly experience eligible disruptions. Based on general industry knowledge and regulatory information.

RouteDisruption Notes
SOF → LHR (Sofia–London)Elevated disruption, year-round
SOF → CDG (Sofia–Paris)Elevated disruption, year-round
SOF → FRA (Sofia–Frankfurt)Moderate disruption, year-round

04How We Handle Your Claim

1

You submit your flight details

Takes a few minutes. We need your flight number, travel date, and what happened. No paperwork required from you upfront.

2

We build your Air Bulgaria-specific case

File EC261 claim via Air Bulgaria customer relations. If rejected, escalate to Bulgarian CAA or Bulgarian consumer arbitration.

3

Submission, escalation, and payment

Bulgarian CAA can investigate and fine airlines.

Timeline: 6–10 weeks typical · 3–4 months via Bulgarian CAA

05Regulation & Jurisdiction

Applies to This Airline

EC261 applies to all Air Bulgaria flights departing EU/EEA airports

Claim time limit: 3 years (Bulgaria) from the date of your flight.

06Frequently Asked Questions

Common questions about Air Bulgaria flight compensation claims.

What's the claim time limit for Air Bulgaria flights?

Bulgaria has a 3-year limitation period for EC261 claims from the date of the disrupted flight.

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